Privacy Policy
Introduction
salorinthiq is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our financial analysis platform and services.
As a financial services provider operating in Australia, we comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant financial services regulations. This policy applies to all personal information we handle in connection with our services.
Information We Collect
Personal Information Categories
We collect various types of information to provide our financial analysis services:
Specific Data Types
- Identity Information: Name, professional title, company affiliation, contact details including email address and phone number
- Professional Data: Investment experience, professional qualifications, areas of specialization, client portfolio information
- Financial Information: Investment data you input for analysis, portfolio compositions, market research preferences
- Technical Data: IP address, browser type, device information, operating system, usage patterns, session data
- Communication Records: Support requests, feedback, correspondence, training session recordings where consented
How We Collect Information
We gather information through several methods, always with your knowledge and appropriate consent:
- Direct Collection: Information you provide when registering, using our platform, or contacting our support team
- Automatic Collection: Usage data, analytics, and technical information collected through cookies and similar technologies
- Third-Party Sources: Professional verification services, market data providers, and business directories (where legally permitted)
- Professional Networks: Information from industry associations or professional references with appropriate consent
Purpose of Data Collection
We use your information for specific business purposes that directly relate to providing our financial analysis services:
Primary Business Functions
- Providing access to financial analysis tools and investment research platforms
- Delivering personalized market insights and portfolio analysis reports
- Facilitating professional development programs and training sessions
- Processing account registrations and managing user authentication
- Providing technical support and customer service assistance
Service Improvement
- Analyzing platform usage to enhance user experience and functionality
- Developing new financial analysis tools based on user needs
- Conducting research to improve investment analysis methodologies
- Ensuring platform security and preventing unauthorized access
Data Sharing and Disclosure
We maintain strict controls over how your information is shared. We do not sell personal information to third parties.
Authorized Disclosures
- Service Providers: Trusted partners who assist with platform operations, data analysis, or customer support under strict confidentiality agreements
- Financial Data Vendors: Market data providers where necessary to deliver comprehensive analysis services
- Professional Verification: Industry bodies for credential verification purposes with your explicit consent
- Legal Compliance: Regulatory authorities when required by Australian financial services law or court orders
International Data Transfers
Some of our service providers operate outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding corporate rules for multinational service providers
- Your explicit consent for specific transfer purposes
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Rights
Request copies of personal information we hold about you, including details about how it's been used
Correction Rights
Request correction of inaccurate or incomplete personal information in our records
Erasure Rights
Request deletion of your personal information where legally permissible
Processing Restrictions
Request limits on how we process your information in certain circumstances
Data Portability
Receive your personal information in a portable format for transfer to another service
Complaint Rights
Lodge complaints about our privacy practices with us or the Office of the Australian Information Commissioner
Exercising Your Rights
To exercise any of these rights, contact our Privacy Officer using the details below. We'll respond within 30 days and may need to verify your identity before processing requests. Some rights may be limited by legal or regulatory requirements in the financial services sector.
Data Security Measures
We implement comprehensive security measures to protect your information:
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for all user accounts
- Regular security audits and penetration testing
- Access controls limiting staff access to necessary information only
- Secure data centers with physical security controls
- Regular staff training on privacy and security procedures
- Incident response procedures for potential security breaches
- Regular backup procedures with encrypted off-site storage
Security Incident Notification: In the unlikely event of a data breach that could result in serious harm, we will notify affected individuals and relevant authorities within 72 hours, as required by Australian law.
Data Retention
We retain different types of information for varying periods based on legal requirements and business needs:
Account Information
Contact details, professional information, and account history maintained for regulatory compliance
Financial Analysis Data
Investment analysis records, portfolio data, and research materials
Communication Records
Support requests, training records, and general correspondence
Usage Analytics
Platform usage data, technical logs, and performance metrics
After retention periods expire, we securely delete or anonymize information unless longer retention is required by law. You may request earlier deletion in certain circumstances, subject to our legal and regulatory obligations.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance functionality and analyze usage patterns. We use several types:
Essential Cookies
Required for platform functionality, including user authentication, session management, and security features. These cannot be disabled without affecting platform operation.
Analytics Cookies
Help us understand how users interact with our platform, identify areas for improvement, and measure the effectiveness of our services. You can opt out of analytics tracking through your account settings.
Preference Cookies
Remember your settings, display preferences, and customization choices to enhance your user experience across sessions.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Children's Privacy
Our services are designed exclusively for investment professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from someone under 18, we will take immediate steps to delete that information.
Changes to This Policy
We review and update this Privacy Policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we will:
- Notify users via email and platform notifications
- Post the updated policy on our website with clear change indicators
- Provide a summary of key changes in plain language
- Allow reasonable time for review before changes take effect
Continued use of our services after policy updates constitutes acceptance of the revised terms.
Privacy Contact Information
Privacy Officer
salorinthiq Financial Analysis Platform
PO Box 302
Parramatta NSW 2124
Australia
Email: privacy@salorinthiq.com
Phone: +61 8 6371 9999
General Support: support@salorinthiq.com
For privacy-related inquiries, please include "Privacy Request" in your subject line. We aim to respond to all privacy inquiries within 30 days.
If you're not satisfied with our response to your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.